michelle

Digital bank

Comparing Traditional and Digital Banks: What New Skills are Needed?

Previously, we identified the latest FinTech trends and how they will impact your career. Given the trends of digital transformation and changing customer expectations, banks have had to transform their businesses to stay relevant. New competition from FinTechs, digital banks, and mobile-only banks posed new challenges to traditional banks. Although traditional banks offer the same …

Comparing Traditional and Digital Banks: What New Skills are Needed? Read More »

key talent trends in financial industry

3 Key Talent Trends in the Financial Industry

According to PwC, financial sector CEOs note that human capital is the second most important factor needed in order to capitalize on growth opportunities, behind technological capabilities. Talent shortages are a cause for concern in the financial industry given that institutions are going through the digital transformation. Although the industry recognizes the need to attract …

3 Key Talent Trends in the Financial Industry Read More »

digitally savvy customers in banking

Meeting the Needs of Digitally Savvy Customers in Banking

According to EY, 40% of customers expressed decreased dependence on their banks and an increased excitement about what alternative companies can provide. Evidently, DBS Digibank, India’ first mobile-only bank has garnered 1 million new customers in a year. Also, mobile banking is the most preferred channel for CITI’s customers in the Asia Pacific. With almost …

Meeting the Needs of Digitally Savvy Customers in Banking Read More »