Life Hacks for Retail Lenders

digitally savvy customers in banking

Meeting the Needs of Digitally Savvy Customers in Banking

According to EY, 40% of customers expressed decreased dependence on their banks and an increased excitement about what alternative companies can provide. Evidently, DBS Digibank, India’ first mobile-only bank has garnered 1 million new customers in a year. Also, mobile banking is the most preferred channel for CITI’s customers in the Asia Pacific. With almost …

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Banking training simulation with KiwiBank

Five Crowd-Sourced Reflections to Overcome the Precipice of a Crisis

Michelle recently spent time with a client in New Zealand who are thoughtfully preparing for possible housing market stress. There was a therapeutic value in stepping out of the cryptocurrency and blockchain obsessed ecosystem in Asia, taking a step back and remembering what’s really important in consumer lending — financial stability, fair lending, and the ability …

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